Responding to messages

The MaxOne messaging tool is designed for one-way messaging, and a list of recipients is not included with each message.

This protects the privacy of your users, and allows your voice as a coach or program leader to come through loud and clear.

Best practices if you wish to have responses to your MaxOne messages:

  • Tell recipients not to respond directly
  • Add your email or phone number in the body or in the signature of your message
  • This should automatically create a link for them to click on for an easy reply 
  • Ask for a response to your contact info provided