The MaxOne messaging tool is designed for one-way messaging, and a list of recipients is not included with each message.
This protects the privacy of your users, and allows your voice as a coach or program leader to come through loud and clear.
Best practices if you wish to have responses to your MaxOne messages:
- Tell recipients not to respond directly
- Add your email or phone number in the body or in the signature of your message
- This should automatically create a link for them to click on for an easy reply
- Ask for a response to your contact info provided